LRT-1 Assures A Comfortable Ride for Passengers of All Genders
by Inside Manila Team, November 29, 2019 9:02am
Art by Dani Elevazo
We have a long way to go before we can achieve absolute equality for all genders. But thankfully, we have initiatives, no matter how small, that create safe spaces for everyone—just like the Light Rail Manila Corporation (LRMC) does. The authority partnered with the Commission on Human Rights (CHR) to conduct a series of gender sensitivity training for the security personnel of LRT-1.
LRMC Chief Operating Officer Enrico R. Benipayo said the partnership covers educating security guards in proper handling of commuters, of all genders, so they may enjoy a safe and comfortable ride in LRT-1.
"We acknowledge the fact that we have passengers from the LGBTQ community that is why we teamed up with CHR to help us promote respect in human rights and gender sensitivity among our 500,000 passengers every day,"
CHR Atty. Ma. Teresa P. Diola facilitated the training focused on explaining how LRT-1 security personnel should be sensitive and respectful and have no judgment on any passenger's gender identity. The training involves simple and practical tips such as greetings and approach that may apply to LGBTQ commuters.
She added that there are only a few private companies and organizations who tap the CHR for gender sensitivity training. According to her, this gesture will minimize complaints, cases of discrimination, and violation of human rights.
LRMC Head of Security CDR George L. Dominguez PN (Ret) also commended the security personnel who wanted to give excellent customer service to all passengers.
"We listened to the clamor of our security personnel to be provided with this kind of training and we're happy with their active response and engagement,” he said.
LRMC targets to complete the series of gender sensitivity trainings for LRT-1 security team before the year ends.
This article is based on a press release by LRMC.