Self Care

Telemedicine: Accessing Medical Advice

Without Leaving Home

by Inside Manila Team, April 24, 2020 7:21pm

Photo from PGH

Self Care

Telemedicine: Accessing Medical Advice Without Leaving Home

by Inside Manila Team, April 24, 2020 7:21pm
Photo from PGH
 

COVID-19 has got citizens paranoid about their health conditions. As much as possible, we need to minimize contact with other people to avoid contracting the virus. Hospitals are also one of the places where there’s a risk of acquiring a disease. Our home is the safest place we can be in right now, but what if we need to get our health conditions checked?

The Department of Health (DOH) and the National Privacy Commission (NPC) strengthen the use of “telemedicine” services to improve access to health services during this Enhanced Community Quarantine. Telemedicine lets citizens make medical consultations over the phone, chat, SMS and other audio and visual-conferencing platforms.

Telemedicine can reduce the congestion of patient traffic and hospitals, avoid any unnecessary detours, and can also help citizens abide by the social distancing rule.

DOH assures the people they will only appoint licensed and certified healthcare providers. These medical staff are allowed to issue electronic case reports and prescriptions. As the department collaborated with the NPC, the users who will avail of the service can be assured of their privacy and confidentiality of data. 

“The DOH-recognized telemedicine providers are registered entities of the NPC. All doctors providing telemedicine services are licensed and certified to provide telemedicine consultations,” Health Secretary Francisco Duque explained.

Residents of the National Capital Region can now access healthcare services through the (02) 8424-1724 (Telimed Management and Medgate hotline) and (02) 7798-8000 (KonsultaMD), which is free for Globe/TM users.

There is also a DOH service for COVID-19 related concerns. The hotlines are 1555 and (02) 894-COVID (26843), which are available nationwide for all concerns regarding COVID-19, including consultations with our volunteer-doctors from the Philippine College of Physicians and the University of the East-Ramon Magsaysay Memorial Medical Center (UERMMC).

During this pandemic, it’s best to stay at home, especially when we have the privilege to do so. We hope every citizen will stay healthy, but just in case any health issues arise, telemedicine can provide you the service you need.


This article is created based on a press release by the Department of Health.

 

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